Know Before You Order

A little understanding makes every jewellery purchase better.

At Indian Zevar, we want you to know what you are purchasing before you place an order.

Jewellery is made using different materials, gemstones, pearls, finishes and craftsmanship techniques. Each of these can influence the appearance, weight, durability, maintenance and character of a piece.

Please take a moment to understand the following before ordering.

Materials & Finishes

Different jewellery pieces may use different base materials, metals, gemstones, pearls and finishes.

The exact materials used in a product are mentioned in its product details wherever applicable.

Please read the product description carefully before placing your order.

Natural Materials May Vary

Natural gemstones and freshwater pearls are formed by nature and may naturally vary in:

  • Colour
  • Shape
  • Size
  • Surface characteristics
  • Pattern
  • Texture

These natural variations are part of their individual character and should not automatically be considered defects.

Handmade Jewellery

Many of our pieces involve handcrafted work.

Because of this, minor variations in finishing, texture, alignment or detailing may occur between pieces.

A handmade piece should be appreciated for the character created by the hands that made it.

Product Images

We make every effort to photograph our jewellery as accurately as possible.

However, the appearance of colour, size and finish may vary slightly depending on lighting, photography, screen settings and the viewing device.

For important details, always refer to the written product specifications.

Made-to-Order & Custom Pieces

Some jewellery may be made or prepared after an order is placed.

Where applicable, the product page will indicate the relevant availability or production information.

Custom or specially made jewellery may have different timelines and terms. Please contact us before ordering if you require clarification regarding a customised piece.

Product Specifications

Before placing your order, please check:

Material
Gemstones / Pearls
Finish / Polish
Approximate dimensions
Weight, where provided
Availability
Production or dispatch timeline

If any specification is unclear, we encourage you to contact us before placing the order.

Need Help Choosing?

If you are unsure about a jewellery piece, its materials, suitability, sizing or care requirements, our team can help you before you place your order.

We would rather help you make an informed decision than have you make a rushed one.

Choose with understanding.
Wear with confidence.
Care for it well.

🙏 Can I get my product personalized?

Certainly!Please reach out to us viaWhatsApp: +91 9160377704, or Email: indiazevar@gmail.com. We'll be happy to discuss your requests, and we'll provide you with more information. Your unique piece awaits! ✨

🚚 What is your standard dispatch time?

Our standard delivery time is 3-5 days.

Note : Actual delivery timelines might vary subject to reasons beyond our control and we will ensure that we inform you as soon we can in case of any such delays.

🧐 What's the quality and authenticity of the gemstones you use in your designs?

All our gemstones are real and responsibly sourced. They might have small imperfections like tiny marks or spots. These imperfections are natural and add to the unique beauty of each gem. If you want more information, you can contact us at +91 9160377704 or email us at indiazevar@gmail.com.

🤔 Why does the product look different on the website and social media compared to the real piece?

We aim for authentic design with true colors, but variations due to lighting and screen resolution may occur. Each handcrafted product is unique, with slight variations in weight and dimensions (5-10%). We strive towards putting all our efforts to match it to the specifications provided on the web/social media and do not compromise on quality at any point.

💰 Why did the price for a design change from what I saw earlier?

We change prices only when there's a significant increase in the cost of materials like gold or other precious materials used in the design. This is the sole reason for any price adjustment. We aim to keep our pricing fair and transparent. If you have questions about a specific design, please feel free to ask.

🙄 Do you take customization orders?

At Indian Zevar, all our products are carefully designed and curated to seamlessly complement your style. While we don't accept all customization orders, we're happy to review your request.

Contact us via WhatsApp at+91 9160377704 or Email at indiazevar@gmail.com and we'll assess your request and respond promptly. Your satisfaction is important to us.

🧐 Why Do You Use Pearls and Gemstones That Look Old or Not Perfect in Your Jewelry?

We use pearls and gemstones that might appear old or not perfect in our jewelry because we believe these natural features give our pieces a special and genuine quality. Instead of trying to make them look flawless, we celebrate their unique characteristics.

📄 Is Your Jewelry Certified?

Absolutely, we take great pride in the authenticity of our products. We provide an "Our Brand Certificate" with each purchase, assuring our customers of the origin and quality of our jewelry. This certificate serves as a formal declaration of our commitment to meeting industry and ethical standards. If you have any questions about our certificates or need further information, please don't hesitate to reach out. Your trust and satisfaction are our top priorities.

💔 What if I receive a damaged piece?

Oh, that's unfortunate!
 If your product arrives damaged, please email us at indiazevar@gmail.com within 24 hours with photos of the issue. We'll quickly arrange a replacement order and pickup for the damaged item. Please make sure it's in its original condition and securely packaged. Your satisfaction is our priority.

👨‍👩‍👧‍👦 Is your jewelry suitable for men, women, and kids?

Yes, our jewelry is designed to be versatile and suitable for men, women, and kids. While not all collections may be unisex, we offer a range of pieces that are perfect for all ages and genders. Explore our diverse collection to find the jewelry that suits your unique style and preferences.