Refund policy

At Indian Zevar, we understand the importance of customer satisfaction and strive to provide the best shopping experience to our valued customers. However, we do not accept returns on our products.

In the event of damage during shipping, we will replace the product with the same item or exchange it with an item of equal value. Please note that this return policy does not apply to custom-made or custom-stitched orders.

Return Options: If you receive a damaged item, you have the following options:

1. Request a replacement, either the same item or a different item from our website
2. Request a coupon code of the same value for a future purchase on our website. With the coupon code, you can select any item on our website up to the value of the returned item.

Conditions of Return: To be eligible for a return, the jewellery must be unused (other than for trial), unaltered, unwashed, and undamaged in any way. Returns are only acceptable within 3 days from the date of delivery. The original tags and packaging must be intact and for items that come in branded packaging, the box must be undamaged. The cost of return shipping will not be covered by us. Made to order and jewellery items are not covered under the return policy.

Cancellation Policy: Unfortunately, we do not accept cancellations of orders after 24 hours from the time the order was placed. No cancellations are accepted on made to order or customized items.